Flexible Support Services – select only those services required and add on others as needs change.
This Ivy League University selected Blue Hill for our flexibility in providing Mainframe support services. We provide 24/7 Remote Mainframe Production Control/Job Scheduling, batch job management and monitoring services, as well as first level support for job abends, changes, and ad hoc requests, and added Technical Systems support a year later.
Acquiring Remote Mainframe support in a phased approach is what this County Government required. Starting with Mainframe Technical support for its disaster recovery environment; and expanding Blue Hill services to include Operations support.